PATCHMAN / ANSWERS
A little clarity.
Practical answers about your apps, account, files and credits.
Where do I start?
Choose an app for your task, then open its getting-started guide or use Help to replay a product walkthrough. Landing and Account provide standalone written help instead of walkthroughs. Sign in with your Patchman account when the app asks you to save work, access private files or use a paid feature.
Are the homepage examples my files?
No. The homepage uses prepared artwork and demonstrations. Your projects and files appear inside the app after you sign in; a public example is not a view of your private archive.
Do I need a separate account for every app?
Use one Patchman account across the suite. Your profile and credit balance are managed through Patchman Account. Access to a project or file still depends on its owner and any sharing permissions.
Does every FOLD tool keep files on my device?
Processing depends on the selected tool. Browser tools handle operations such as PDF merging, image-to-PDF conversion, page changes and editing on your device. Word conversion uses a server processing path. Read the notice for the operation before supplying sensitive files.
Can I permanently remove PDF text with a white box?
Do not use cosmetic whiteout for that purpose. A cover can leave underlying text in the file. Use the Redact operation for content removal, then inspect the exported file, including any metadata, attachments and other pages that need review.
Why does PDF-to-Word struggle with a scan?
A scanned page can contain only image pixels. Text conversion without OCR cannot recreate a text layer from those pixels. Check the input and review the converted document before relying on it.
Why does a FIGUR slider appear unresponsive?
Wait for image analysis to finish and check whether the person and relevant region were detected. The photo, pose and selected region affect automatic controls. Try another suitable image if the detection does not match the subject.
Can Repaint perfectly reconstruct every background?
No result is guaranteed for every photograph. Review the mask, changed region, edges and shadows. Complex hidden content is harder to reconstruct than a simple texture; keep the source and refine the edit when needed.
Does Visualizer beat detection also time the lyrics?
Beat analysis and lyric timing are separate tasks. Use the correct audio version, proofread the lyrics and review their timing in the editor before exporting.
How do dọwe storage and Flux downloads work?
dọwe organises your private files into logical buckets and uses its storage service to store and retrieve them. Flux manages supported download sources and shows their progress and results. Source availability, permissions, quotas and file limits depend on the selected operation; review the app status rather than assuming every third-party host is supported.
How do Patchman credits work?
Credits are shared across Patchman. One US dollar represents 1,000 credits before bundle bonuses. The three public packs are Starter: $10 for 10,000 credits; Growth: $25 for 27,500 credits; and Power: $50 for 60,000 credits. A pack is a one-time credit purchase. Any recurring offer must state its billing schedule before you agree to it.
How do I see the price of an action?
Open the information icon beside a paid action to see its credit price or clearly labelled maximum charge. For a variable-cost action, the final charge follows actual usage within the amount you approved. Deterministic browser operations do not incur a charge unless the app identifies a paid dependency.
Can I earn credits by watching ads?
Open the Ads control in the header and choose an available rewarded video. Participation is optional. Review the reward before starting; credits are awarded only after the required completion is verified. Ad availability depends on the network and your eligibility, and test or preview ads do not earn real credits. Credits are for Patchman services and cannot be withdrawn as cash.
How do I contact Patchman?
Email support@patchman.io. Include the app, the action, any support code and an order or reward reference when relevant. Do not send passwords, payment-card details or private access credentials. See Help centreSupport for reporting guidance.